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Dynamic Securities Analytics president: Bitcoin kiosks fraud ‘a drop in the bucket compared to losses through crypto exchanges'

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Alison Jimenez, President, Dynamic Securities Analytics | LinkedIn

Alison Jimenez, president of Dynamic Securities Analytics, said that the focus on Bitcoin ATMs overlooks the fact that most cryptocurrency scam losses occur via exchanges. She expressed support for actions against ATM-enabled fraud and financial fraud in a statement made on LinkedIn.

"Crypto ATM fraud losses are a drop in the bucket compared to losses through crypto exchanges," said Jimenez, according to LinkedIn. "Per 2024 FBI IC3 data, for every $1,000 in crypto ATM fraud loss there is $37,000 in crypto fraud loss largely through centralized exchanges. Is the attention on bitcoin ATMs because the victims are visible? Bitcoin ATMs being used to defraud Americans is a serious problem that should be addressed through a variety of means legislation, regulation, consumer education, etc."

According to the FBI's 2024 Internet Crime Report, crypto-related losses are categorized into overall "cryptocurrency" incidents and a separate subset for "cryptocurrency ATMs/kiosks." While media often highlight distressing in-person scams at kiosks, the Internet Crime Complaint Center (IC3) reported far larger losses linked to cryptocurrency more broadly, much of which involves centralized platforms. The Financial Crimes Enforcement Network (FinCEN) also acknowledges that kiosks can be legitimate and convenient access points but are exploited by scammers. FinCEN urges vigilance and compliance rather than blanket prohibition, supporting Jimenez’s call to address kiosk abuse without losing sight of the broader exchange-driven scam landscape.

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In its 2025 notice, FinCEN reported cautions about scam exploitation but also said that Convertible Virtual Currency (CVC) kiosks "can be a simple and convenient way for consumers to access CVC." For cash-reliant or underbanked users, kiosks offer a face-to-face, cash-to-digital on-ramp without requiring a bank account or exchange account. The notice urges financial institutions to monitor red flags, strengthen compliance, and file Suspicious Activity Reports (SARs) when warranted—an approach that preserves lawful access while targeting illicit abuse.

According to IC3 data, $9.32 billion in 2024 losses were attributed to cryptocurrency across various crime types, with 149,686 complaints filed. Within that total, reports specifically involving "cryptocurrency ATMs/kiosks" amounted to 10,956 complaints and $246.7 million in losses. This implies roughly a 38:1 gap between overall crypto-linked losses and those tied to kiosks—about $37,788 lost overall for every $1,000 via kiosks—underscoring Jimenez’s quantitative point. Older Americans reported the largest crypto losses by age cohort—a trend consistent with tech-support and government-impersonation scams directing victims to either exchanges or kiosks.

The Federal Trade Commission's 2024 data show consumers reported more than $12.5 billion in losses due to fraud across all categories—a 25% increase year over year. Investment scams were the costliest at $5.7 billion, with bank transfers remaining a leading payment method for losses. These figures reflect significant harm occurring within traditional finance channels and reinforce Jimenez’s point that focusing solely on Bitcoin kiosks risks obscuring the much larger universe of scams—from impersonation to romance and investment fraud—that exploit both legacy rails and digital assets.

Alison K. Jimenez is the president of Dynamic Securities Analytics Inc., a Florida-based consultancy she founded specializing in anti-money laundering (AML) compliance, financial crime analysis, and expert testimony. With two decades of experience in securities litigation analytics, AML audits, and cryptocurrency dispute matters, she has testified in Financial Industry Regulatory Authority (FINRA) arbitrations and federal proceedings while publishing original research on SAR trends and fraud typologies. Jimenez frequently speaks at industry and law enforcement forums on AML issues related to crypto risks and data-driven compliance.

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